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GENERAL POLICIES PANTERA ADVENTURE

AVENTURA PANTERA

Durango, Dgo. C.P. 34001 México.
Tel. Durango (+52 618) 825-8676

e.mail:pantera@aventurapantera.com.mx

GENERAL POLICIES:

SCHEDULES:
While all Tours are planned to enable the visitor to see and enjoy as many features as possible, we appricieate that our clientes may want to modify, lengthen, shorten or combine one or more Tours, or have a special itinerary of their own choice. We are fully equipped to repare and handle any such itinerary or provide you with any special service or information which our clients may need.

RESERVATIONS AND PAYMENTS :
Early reservations are essential to guarantee the accomodations on the date of the desired travel, to r eserve space on any Tour, submit Application Form with a deposit of 30% of the Tour price with a minimum of $100.00USD. The deposit is due upon reservation. For individuals and groups the balance of the payment is due in full, one month prior to the departure of the Tour.

For a Tour booked with less than one month of time form departure date, full payment will be due upon reservation.

RATES , FARES, AND COSTS :
Do not include air fare unless otherwise stated. EXCURSIONES PANTERA S.A. de C.V. reserves the right to alter quoted prices to reflect changes in ailine fares, land service, or currency exchange rates, if the group falls below the minimum passenger requirements, the Tour is subject to cancellation or reschedule. All rates are per person based on double occupancy unless otherwise stated. A singles w/group, supplement of 25% will be charged.

PARTICIPATION:
The traveler is responsible for selecting a Tour that is appropiate to the health, physical abilities and interests of the traveler. Equally important are a positive mental attitude, a sense of humor and a williness to try new and different experiences. We will be more than happy to discuss the Tour with you, if you have any questions.

CANCELLATIONS:
Cancellations made after the full payment due date are subject to forfeiture of the deposit. We are very aware of the time, trouble and book keeping problems with cancellation charges and other penalties mean to you and we make every effort to avoid them.

Never the less, there are instances where we have made prepayments, for services -air bus tickets, additional tours in the Tour, entretainment tickets, attraction tickets, hotel deposits which some of the time are not refundable, in such instances, we will be obliged to charge whatever amounts we have paid.

Program prices are quoted as a package, no partial refunds will be given to unused hotel rooms, meal or services for any reason whatsoever.

We highly recommend that the traveler purchases cancellation insurance soon after registering for a program. In the event that the traveler must cancel the Tour, this insurance will reinburse for non-refundable trip costs.

TRIP CANCELLATIONS :
We reserve the right to cancel any Tour due to inadequate sing-up which makes the tour economically infeasible to operate, in such cases a full refund in given but EXCURSIONES PANTERA S.A. de C.V. is not responsible for any additional expenses incurred by the clients in preparing for the Tour.

DOCUMENTS:
Immediately upon confirmation, we fax or e-mail you a confirmation/invoice. Upon receipt of final payment, you will be sent a reciept as well as more detailed information on all requirements, what to take, read, etc.

TAXES:
Except where indicated, all prices include sales tax.

INSURANCE :
We suggest to all clients to purchase medical insurance for Mexico before departure of the Tour, EXCURSIONES PANTERA S.A. de C.V. supplies Mexican travelers insurance which is very limited.

RESPONSABILITIES:
The following paragraph defines EXCURSIONES PANTERA S.A. de C.V. Responsability with respect to our Tours. Please read carefully. Payment or deposits represents an acceptance by the purchaser -client- of the following terms and conditions:

EXCURSIONES PANTERA S.A. de C.V. is not responsible for any delays, inconveniences, accidents, expense or mishap of any kind whatsoever entirely, or in part from the negligence of others or from cause beyond their control. Th ey can accept no reponsability for losses or additional expenses due to delay or changes in air or services, sickness, weather, strike, riot, war, quarantine or other causes. All such losses or expenses will have to be borne by the purchasers -clients- as tour rates provide for arrangements only for the time stated. The right is reserved to substitute hotels of similar category for those indicated and to make changes in the itinerary, where deemed necessary or caused by changes in air schedules.

Baggage is at owner's risk entirely. No refund can be made for absencefrom the Tour unless arrangements are made at the time of booking. Theright is reserved to decline, to accept or to retain any person as a Tour member for any reason w hich affects the operation of the Tour or the rights and welfare or enjoyment of the tour members-clients- , and a refund of the recoverable land tour services is the limit of EXCURSIONES PANTERA S.A.de C.V. and its affilliates' liability.

HOTELS:
Most of our hotels are 3 stars unless otherwise stated, our camping is in tents w/double occupancy. We provide all general camping equipment, you have to bring your own personal camping equipment.

MEALS:
We serve ourselves good hearty breakfasts, usually having several options to choose from. On the road our lunches are lite and we keep our calories up on fruits and cookies. Our dinners are a social meal where we share our adventures with one another, we all participate in the cooking, special menus are available upon request as you make your reservations for the Tour.

GUIDES:
Trained experts with first aid, mechanical knowhow, survival and other aspects necessary when you are close to nature, will make feel assured that you are backed by a close friend that you can count on.

IDENTIFICATION AND PASSAPORTS :
If you are not a Mexican citizen, your passaport and permit to be in the country is a must.

HEALTH:
In order to enjoy your adventure you need to be in good health. We recommend you get vaccinated for tetanous, diphteria, typhoid and anti-cholera, you must also have medical insurance for the trip.

TEL. PHONE INFO 52618 8139875

 

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